
Reimagining Care Coordination at Amazon Health
Millions of families struggle to manage care for loved ones, juggling medications, appointments, and coordination. I led design and research to create a simple, secure way for people to help manage health across Amazon services. The solution makes inviting trusted helpers easy and lets caregivers use their own accounts to manage medications seamlessly. Within weeks, thousands of care relationships were created, with 42% new to Amazon Pharmacy and 30% of caregivers actively ordering medications.
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Designing a better Kindle library experience
As Kindle libraries grew to hundreds of books, readers struggled to organize and track what they’d read. I led a redesign across all Kindle platforms that introduced smart badges, automatic read/unread tracking, adaptive filters, and clear notifications. These improvements solved key frustrations, boosted the iOS app rating to 5 stars, and helped millions focus on their next great read.
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Kindle in-book Search
In-book Search reimagines how readers find and use knowledge in their eBooks. By understanding how people naturally explore books - from looking up concepts to revisiting important passages - I designed an intuitive search experience that works the way readers think. Integrating it with familiar tools like Page Flip made complex navigation feel natural, helping readers stay focused on learning rather than searching.

Kindle In-Book Navigation
Page Flip is a reimagined way to explore books while reading. By understanding how people naturally move through books - referencing earlier sections, checking images, or returning to bookmarked pages - I designed a navigation experience that feels intuitive while always keeping your place. This solution helped drive the Kindle app to a 5-star rating in the Apple App Store.
Amazon Kindle